Electronic Mail
Computer Studies · 50 practice questions
Definition of e-mail and chatting; e-mail services - creating an address, composing, sending/receiving, adding attachments, chatting, creating mailing lists/groups; features of an e-mail address (user@domainname) and the components of a domain name.
- Define electronic mail and chatting.
- List e-mail services.
- Explain the features of an e-mail address.
Try a few questions
- Practice question 1
Understanding e-mail's features and etiquette supports more effective digital communication in both
- A.only personal contexts, with no benefit to professional use
- B.personal and professional contexts
- C.neither personal nor professional contexts
- D.only professional contexts, with no benefit to personal use
Show the answer
B. personal and professional contexts
Good e-mail practices benefit communication broadly, across both personal and professional settings.
- Practice question 2
Maintaining a professional e-mail address is often recommended for
- A.no correspondence of any kind, since e-mail is always informal
- B.purely casual, personal messages exclusively, with no other use
- C.correspondence limited exclusively to close family members
- D.formal or business-related correspondence
Show the answer
D. formal or business-related correspondence
A professional-looking e-mail address is generally advised specifically for formal and business correspondence.
- Practice question 3
Archiving old e-mails helps declutter an inbox while
- A.permanently and immediately deleting them
- B.converting them into an entirely different file format
- C.disconnecting them from the user's e-mail account
- D.retaining the messages for future reference
Show the answer
D. retaining the messages for future reference
Archiving moves messages out of the main inbox view while still preserving them for later access.
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